MarryMe Help

Got a question? Let us help you. Here are some Frequently Asked Questions and Answers for them your convenience. 

Most frequent questions and answers
What is MarryMe?

MarryMe is the Sri Lanka’s 1st true digital Wedding Platform. It brings everything you need to plan your wedding, right at your fingertips. Wedding planning has never been this easy. 

What is the benefit of using the MarryMe?

With MarryMe, you can simply find Wedding Suppliers, check their availability, check their packages, prices and book your favorites Wedding Suppliers right from MarryMe. 

Download the MarryMe app and Register. Browse the categories or search for the vendor you want from the Categories tab. Check out the packages. Book whatever you like. 

Yes.

MarryMe provides a tailor made experience for each user.  So in order for us to serve you properly you have to get registered with us.

MarryMe App is free to download and browse. You will not be charged for browsing through the app. If you are to place a Booking for a Wedding Supplier you will have to play the relevant Booking Fee which is totally redeemable for your final payment

It will not get any easier than MarryMe. Just pick your favorite Supplier, Book and Stop worrying about it. Finalize your need whenever you are free. It’s easy as that.  

Yes. MarryMe is on both the Android Playstore and Apple Appstore. Just search for MarryMe with our logo

No,

You can still use MarryMe to browse Suppliers,  check their packages, prices, photos and more. However you will not be able to Book any of the Suppliers until you finalize your Hotel.

Right now MarryMe does not allow you to add another person to your account. You may login using another device if you want to access the same content. Please not that if you have added any payment instruments the other person will have the access to the same

Yes, You can always talk to the Vendors via the provided mobile number* or the email address. Soon you will be able to chat with the vendors, directly from the app.

*Call charges applied

It is totally safe to make any payment through the MarryMe Application. Your payments are processed by one of the Sri Lanka’s biggest and the safest payment aggregators, PayHere.   

MarryMe offers more than 7 different payment methods including credit cards, debit cards, FriMi, Sampath Vishwa etc.

Yes. You can use MarryMe from wherever you want. However you may need a Sri Lankan mobile number for the sign up 

If you have not booked a hotel yet, you can press skin the occasion information steps. You will be able to browse our Vendors. However in order to place a booking you will have to finalize your Wedding date and reserve your hotel 1st. You will be able to find hotel listings from MarryMe as well

How does the booking works?

If your Vendor is available for your Occasion, you will be able to place a booking (Buy, Reservation or Book ‘N Agent). Then your booking request will be sent to your Vendor.

If they can serve your they will accept your booking request. Then all you have to do is to make the payment within 24 hours. Your Vendor is not Booked for you

Can I cancel a Booking?

Yes, If you have bought the package by paying the full amount, you can cancel a Booking within 7 days. You will be refunded in 3-15 days. However if you cancel a Reservation or a Book ‘N Agent booking, you will NOT BE REFUNDED.

See the T&C for further information.

I'm taking my Ceremony at my house/church. Can I still use MarryMe?

Yes, You can add a custom location for your occasion in the registration process or from the settings menu.

Can I check my spending?

You can see all your spending done via MarryMe in the booking tab including your discounts, potential discounts and remaining payments 

Do I need to pay a separate amount for using MarryMe Services? Are there any hidden charges, along with package prices?

No, MarryMe does not charge any additional fees apart from the displayed booking fees at the time of placing the booking.

However your bank may charge you for using your desired payment method and MarryMe is not responsible for these charges. Please contact your bank if you have any doubts before making any payments.

If you still need any further clarification please reach us

Email – hello@marryme.lk

Tel – 0117 987 989

Island-wide Availability

We serve the whole country. Wherever you are we got you covered.

Best Vendors

Ever-growing Wedding Suppliers to fulfill all your needs

Best Offers

Find deals like you've never seen in one place, Only on MarryMe

Secure Payments

Backed by one of the safest Payment gateways.

Credits

Animations/Image Credits : @kunio/ LottieFiles, @user/87408/ LottieFiles, @user/236721/ LottieFiles, @user/134857/ LottieFiles, @splashanimation/ LottieFiles, @hayleyanderson/ LottieFiles

Vectors/Images – Business vector created by freepik – www.freepik.com

Wedding vector created by freepik – www.freepik.com